What details should I send on WhatsApp?
Your name, where it hurts, when it started, pain level, swelling, pus, bleeding, fever, whether biting hurts, and a photo if you can. We can reply in English or Spanish.
Monday-Friday 9:00 AM-6:00 PM · Saturday 9:00 AM-2:00 PM
If you have severe tooth pain, swelling, pus or a gum boil, a broken or cracked tooth, pain when biting, a lost filling or crown, wisdom tooth pain, bleeding, trauma, or a sharp tooth edge, contact us for urgent dental care in Mexico City. We review what is happening, explain what needs attention today, and quote any treatment separately before starting.
Before you contact us, here is what to send, how quickly we may be able to see you, what the emergency appointment includes, and when you should go directly to a hospital.
Your name, where it hurts, when it started, pain level, swelling, pus, bleeding, fever, whether biting hurts, and a photo if you can. We can reply in English or Spanish.
We're in Roma Sur, near Condesa and Roma Norte, about a 4-minute walk from Metro/Metrobús Chilpancingo. Open in Google Maps
We are not a 24/7 or walk-in clinic. We work by appointment; regular hours are Monday-Friday 9:00 AM-6:00 PM · Saturday 9:00 AM-2:00 PM. For urgent cases, message us and we will check whether a dentist can see you today or later in the day.
Call 911 or go to hospital emergency care if you have trouble breathing or swallowing, spreading face/neck swelling, fever with systemic illness, uncontrolled bleeding, swelling near the eye, major face/head trauma, or you feel seriously ill.
It depends on urgency and dentist availability. Sometimes we can coordinate same-day or later urgent appointments, but this is not 24/7 coverage. Message us on WhatsApp and we'll explain the next appropriate step.
The emergency appointment starts at 1,699 MXN~$89 USD. It includes triage, a focused exam, diagnosis, pain-control guidance, and a written plan; X-rays or treatment are quoted separately if needed.
Only if they change the diagnosis or treatment plan, and they are quoted separately.
WhatsApp for quick triage, or call +52 55 2714-1844 . You can also email hi@hisonrisa.com .
These symptoms may need urgent dental triage. If swelling is spreading, breathing or swallowing is difficult, bleeding will not stop, or there was major trauma, call 911 or go to hospital emergency care; otherwise, message us on WhatsApp with a photo and we can help you decide the next step.
Not sure? Message us on WhatsApp with a photo, or Email us , and we'll advise fast.
If swelling spreads to your face or neck, you have trouble breathing or swallowing, limited mouth opening, fever with systemic illness, uncontrolled bleeding, swelling near the eye, major face/head trauma, or you feel seriously ill, call 911 or go to hospital emergency care.
Do these first, then message us on WhatsApp for quick triage.
Safe, simple steps you can take while we review your case.
Share your pain level, whether biting hurts, whether there is pus, bleeding, swelling, or fever, and a quick photo if possible.
Short intervals can help while you wait for guidance.
Over-the-counter analgesics can help unless contraindicated for you.
Use milk or saliva and seek urgent dental care immediately. If we cannot see you right away, do not wait for our availability.
Things that can worsen swelling or irritation, or make your symptoms harder to assess.
They can make irritation or swelling feel worse.
They do not fix a tooth-nerve infection and can complicate evaluation.
A dental emergency feels easier when you know who is seeing you, what today's visit can solve, and what happens next. At hisonrisa, urgent visits stay clear, bilingual, and easy to follow.
Dra. Natalia Vazquez and Dra. Andrea Ruiz handle urgent exams and general care; Dr. Gilberto Villarreal supports decisions when a root canal may be the right next step.
We explain symptoms, findings, timing, and options in plain language for locals, expats, and travelers.
We confirm what needs urgent care today, what can wait, and share a written MXN quote before treatment moves forward, with USD planning estimates available when helpful.
hisonrisa is at Tepic 139-706, Roma Sur, Cuauhtémoc, 06760 Ciudad de México, CDMX. Our COFEPRIS registration is 2509152002A00242, and we share direct map and contact details before your visit.
When you message us, we review your symptoms and confirm the earliest appropriate appointment. At the visit, we identify what needs attention that day and explain your options before treatment begins.
Tell us where the pain is, when it started, whether biting hurts, whether there is pus or bleeding, and send a photo if you can.
We help you decide whether to come in today for pain, swelling, infection signs, a broken tooth, lost filling, lost crown, or wisdom tooth pain.
We check the tooth, gums, and bite, and take imaging only when it changes the plan.
We explain relief-first treatment, next steps, and confirm the MXN quote before treatment begins, with USD planning estimates available when helpful.
If availability and the diagnosis allow treatment today, we do that. If not, you leave knowing exactly what comes next.
The emergency appointment includes a focused evaluation of the immediate problem. We explain what needs attention that day and provide a separate quote for any imaging or treatment before starting.
This is what the visible urgent evaluation price covers.
These are not included in the emergency appointment fee.
| Treatment or next step | What it means | Price |
|---|---|---|
| Emergency appointment | Includes urgent triage, focused exam, diagnosis, pain-control guidance, and a written plan with pricing. | 1,699 MXN~$89 USD |
| Dental X-ray if needed | Focused imaging when it changes the diagnosis, urgency level, or treatment plan. | 199 MXN~$9 USD |
| CBCT scan if needed | 3D imaging only when it adds information needed to decide the next step. | 2,699 MXN~$149 USD |
| Temporary stabilization | May include a temporary repair, smoothing a sharp edge, or recementing a crown when the case allows it. | Quoted separately |
| Root canal treatment | Considered when pain, infection, or lingering sensitivity points to the tooth nerve. | from 4,999 MXN~$279 USD |
| Extraction or wisdom tooth treatment | Reviewed when a tooth is not restorable, a wisdom tooth is involved, or infection risk changes. | from 2,499 MXN~$139 USD |
| Composite filling | May apply after a lost filling, small fracture, or a tooth that can be restored directly. | from 1,499 MXN~$79 USD |
| Lost crown recementation | Considered when the crown and tooth can be safely reused; otherwise, we quote another plan. | 999 MXN~$59 USD |
| Permanent dental crown | May apply when a larger fracture or previous treatment leaves the tooth needing protection. | from 10,699 MXN~$589 USD |
| Medication or referral | Antibiotics only when indicated; specialist or hospital referral if the case needs it. | Quoted separately |
During the first visit, we address the urgent problem and confirm the diagnosis. We then explain what can be treated that day and what will need another appointment.
Our clinic is steps from Metro and Metrobús Chilpancingo, close to Condesa and Roma Norte. It is easy to reach when you need an urgent dental visit.
Between Condesa and Roma Norte, one of the most walkable and convenient areas in CDMX
Find answers about same-day availability, emergency appointment costs, hospital warning signs, cracked teeth, dental infections, lost fillings or crowns, antibiotics, X-rays, and follow-up.
Sometimes, depending on the urgency and dentist availability. Message us on WhatsApp with your symptoms and a photo if possible, and we'll check the earliest appropriate appointment.
No. We are not a 24/7 or walk-in clinic. We work by appointment; regular hours are Monday-Friday 9:00 AM-6:00 PM · Saturday 9:00 AM-2:00 PM. For some urgent cases, we can coordinate later appointments when a dentist is available, but we cannot promise after-hours care.
The emergency appointment fee covers urgent triage, a focused dental exam, diagnosis, pain-control guidance, and a written treatment plan with pricing before anything else starts. X-rays, CBCT, medications purchased at a pharmacy, temporary repairs, drainage, fillings, crown recementation, root canal treatment, wisdom tooth treatment, extractions, permanent restorations, specialist care, and hospital referral are quoted separately if needed.
Call 911 in Mexico or go to hospital emergency care if you have trouble breathing or swallowing, spreading face or neck swelling, limited mouth opening, fever with systemic illness, uncontrolled bleeding, swelling near the eye, major face/head trauma, or you feel seriously ill. Do not wait for a dental appointment in those situations.
It can be urgent if there is pain, strong sensitivity, trapped food, bad taste, a sharp edge, or exposed tooth structure. At the visit, we check whether a temporary repair, crown recementation, or another separately quoted treatment path makes sense.
Yes, it should be checked quickly. Pain when biting can come from a crack, fracture, inflamed nerve, high bite, infection, or a problem around an existing restoration. Exam and imaging, if needed, help decide whether the next step is a filling, adjustment, crown, root canal, extraction, or another plan.
Do not squeeze it or start antibiotics on your own. Message us for urgent triage. Pus, a gum boil, bad taste, or swelling can point to a dental infection; antibiotics may help selected spreading infections, but they do not replace treating the source.
It can be urgent when there is swelling in the back of the mouth, worsening pain, bad taste, limited mouth opening, fever, or pain when swallowing. We check whether it is local inflammation, infection, decay, bite irritation, or whether wisdom tooth extraction should be planned.
For mild bleeding, apply pressure with clean gauze and message us for triage. If bleeding will not stop, there was major head or facial trauma, or you feel seriously ill, seek emergency medical care first. A sharp edge can often be smoothed or temporarily stabilized when the case allows it.
Only when clinically indicated. Antibiotics may help selected spreading infections, but they do not solve a tooth-nerve infection or dental abscess on their own.
We look at the remaining tooth structure, infection, symptoms, and any necessary imaging to determine whether the tooth is still restorable. After the exam, we explain the root canal and extraction options, timing, and MXN cost before treatment begins.
It depends on the procedure, bleeding, swelling, medication, and your travel schedule. Tell us your flight date before treatment so we can advise case by case.
We are in Roma Sur near Condesa and Roma Norte, about a 4-minute walk from Chilpancingo.
Yes. We accept major cards, local bank transfer or deposit, Wise when arranged with frontdesk, and cash. We confirm the MXN quote before treatment begins, with USD planning estimates available when helpful.
Tell us your travel date before the visit. We can share instructions, receipts, X-rays, or useful records for follow-up, and review questions by WhatsApp or email. If symptoms worsen after you leave Mexico City, we can help you decide whether local care makes more sense.
For non-urgent trip planning, use our Mexico City dental-travel planning guide .
No. X-rays or CBCT imaging are quoted separately. We recommend them only when they are clinically needed to confirm the diagnosis or treatment plan.
Your name, symptoms such as pain, swelling, pus, bleeding, biting pain, wisdom tooth pain, lost filling, lost crown, or sharp tooth edge, a quick photo if possible, and when you are available today or tomorrow.
After we evaluate pain, swelling, or a broken tooth, the next treatment may be a root canal, wisdom tooth extraction, dental crown, or composite filling.
Often part of the decision when deep pain, infection, or lingering sensitivity points toward the tooth nerve.
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This may be relevant if the pain involves a wisdom tooth, swelling in the back of the mouth, or lack of space.
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Relevant when the urgent problem is a fracture, lost crown, or weakened tooth that may need protection.
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May apply when a filling comes loose, a small fracture leaves sensitivity, or the tooth can be restored directly.
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