Contact us to book an appointment, ask about an urgent problem, or share your case before visiting. You can reach us by WhatsApp, phone, email, or the form on this page. We help patients in CDMX and people planning dental care from outside the city.
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1. We'll review your message.
2. We'll reply through your preferred contact method.
3. If you need an appointment, we'll share options.
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Use WhatsApp for quick questions, call during clinic hours, or send the form when you want to share more detail.
Tell us your name, preferred language, symptoms, medications or allergies, and the dates that work for you. You can also send photos, X-rays, or CBCT files if you have them. A message can help us prepare, but it does not replace an in-person evaluation.
Our clinic is just steps away from Metro Chilpancingo and a short walk from Parque México. Whether you live nearby or you’re visiting CDMX, hisonrisa is easy to reach and always worth the trip.
If you’re coming from outside CDMX, tell us your travel dates and any records you already have. We can also explain timing, payment options, invoices, and which documents we can prepare before your visit.
Share your case and timing. If you’re coming from outside Mexico City, tell us what treatment you’re considering, when you’ll be in town, and whether you already have recent studies.
We’ll clarify what’s worth reviewing before you arrive. We can guide you on the initial evaluation, useful records, tentative timing, and whether a remote review makes sense before your trip.
If needed, we explain invoices and reimbursement support. When a patient needs an invoice or support paperwork, we explain early on what we can prepare and what still depends on their insurer or reimbursement program.
Dental care shouldn't feel complicated. At hisonrisa, we keep the process smooth, transparent, and stress-free - so you can focus on your smile, not the paperwork. Here's how it works:
An excellent experience, we went as a second opinion and will now be loyal international patients. The doctors took such good care of my father. Their skills are impressive, from how he kept everything clean...
They will be the only dentist I use from now on; they are worth the trip to CDMX. After months of agony and being told in the US I needed a root canal, Dr. Gilberto was honest and showed me better options...
I had an AMAZING experience at this dental clinic in CDMX, honestly even better than my experiences in NYC. Dr. Natalia was incredibly caring, attentive, and truly took the time to listen and find real solutions for all my dental concerns...
From start to finish, this was truly an impeccable experience. The communication was excellent, the pricing was transparent, and the entire staff made me feel comfortable, informed, and genuinely cared for...
I had a dental emergency while visiting Mexico City and hisonrisa honestly saved me. They got me an appointment within 24 hours, which was amazing, and the whole place was super clean and welcoming. Everyone there was so kind and helpful, and they all spoke English...
I was on holiday from the UK when I chipped a tooth. My dentist was so lovely and put my mind at ease...
During my travel I had a check up with Doc. Louis. Even though it was a national holiday, they opened just for me. The clinic is modern and the dentists speak great English. They are affordable and sent me a document that I can use directly for my insurance...
I was coming from Georgia in the United States for two fillings and a deep cleaning. I had a wonderful experience...
Natalia is so honest, that she recommended the lower cost option when I would've easily bit at the full root-canal + crown. She operates from a place of care before cash...
Professional, comfortable and affordable. I would give 10 stars if I could!
I had a fantastic experience with hisonrisa, the team was super communicative and very accommodating to my schedule...
I went to hisonrisa for the first time because I had a toothache and there was not a dentist in town...
Found hisonrisa online while spending a month in CDMX. Dr. Gilberto Villarreal is an amazing dentist, he speaks clear English and helped make a realistic plan for my dental health needs. The end costs will be far less than US providers...
Beautiful facilities and incredible attention.
I've been coming here for treatment for a few months now. I highly recommend them. They've treated me extremely well and are very professional.
Here you can find answers about booking, urgent dental problems, our Roma Sur location, bilingual care, and paperwork before you contact us.
You can use the form on this page, message us on WhatsApp , call, or email us. If you share your main concern, timing, and any previous records, the first conversation moves faster.
Yes. If you have pain, swelling, a broken tooth, bleeding, or another urgent issue, message us with your symptoms and timing so we can guide the next practical step based on availability.
The most useful details are a short description of the problem, the treatment you’re considering, whether it feels urgent, and any recent X-rays, studies, or photos. If you’re traveling, your dates help too.
Yes. We can support you in English or Spanish from the first message through the evaluation, treatment explanation, and follow-up.
We’re at Tepic 139-706, Roma Sur, Cuauhtémoc, 06760 Mexico City, close to Metro Chilpancingo and a short trip from Condesa and Roma Norte. Open in Google Maps .
Yes. If you’re traveling, we can help you think through timing, useful records before the trip, the first evaluation, and whether the visit is realistic within your dates.
Yes. When needed, we explain early on how we handle invoices, receipts, and support documents. Final coverage or reimbursement still depends on your insurer or reimbursement program.
